📦 Shipping Policy

📦 Shipping Policy

Thank you for shopping with us at SHERRBEAUTY!

We are committed to delivering your orders in a timely and secure manner. Please read our shipping policy below to understand how your order will be processed.

🚚 Order Processing Time

  • Orders are processed within 7–15 business days after your order is placed.

  • You will receive an email confirmation once your order is shipped, including tracking details if applicable.

📌 Note: Shipping times may vary based on customs, holidays, or your delivery location.

🛫 Where We Ship

We currently ship to:

  • Around the world

📦 Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package using the link provided.

❗ Delays and Lost Packages

  • We are not responsible for shipping delays caused by the courier, customs, or incorrect address information.

  • If your package is lost or missing, contact us within 7 days of the estimated delivery date.

🔁 Refund/Return Policy:

Damaged Items

  • 📸 Required Evidence for Damaged Items:

    To process a refund or replacement, you must provide the following within 48 hours of receiving your order:

    1. A clear photo of the damaged item

    2. A photo of the outer packaging, including the shipping label

    3. An unboxing video, showing the item is already damaged while the package is being opened

    This helps us verify the issue and file a proper claim with our shipping provider.

    🚫 Important Notes:

    • Items that appear to be damaged after opening or without photo/video evidence may not be eligible for a refund or replacement.

    • Claims sent after 48 hours of delivery may be denied.

    For faster assistance, please email us at sherrbeauty@gmail.com with the subject: "Damaged Item - Order number"

📬 Need Help?

If you have any questions about your order, shipping times, or anything else, don’t hesitate to contact us at: